π‘ Customer Care & Guarantee
πΏ Our Guarantees
At The ShutterShack Ltd, we pride ourselves on quality shutters and professional installation. Thatβs why we offer a lifetime warranty on all our products, as follows:
β Lifetime Workmanship Guarantee covering all installation work, valid for as long as the original purchaser owns the shutters.
β 10-Year Guarantee on all Hardwood and Faux Wood shutters against manufacturing and material defects under normal use.
β 3-Year Guarantee on all Craftwood shutters against manufacturing and material defects under normal use.
π οΈ Professional Installation You Can Trust
Our skilled fitters ensure your shutters are installed with care, precision, and respect for your home.
βοΈ Bespoke shutters, measured to fit your exact window
βοΈ Tidy, professional installation
β¨ Caring for Your Shutters
With simple care, your shutters will stay looking beautiful for years:
πͺΆ Dust regularly with a soft cloth or duster
π§ Wipe gently with a damp cloth when needed (avoid harsh chemicals)
π« Avoid prolonged exposure to excess moisture
π Use gently β donβt force louvers or panels
π§ Condensation & Moisture Awareness
Condensation and mould can sometimes occur in damp conditions. Shutters themselves are not the cause.
π‘ To prevent issues:
Ensure good room ventilation
Wipe condensation promptly
Use extractor fans or dehumidifiers if required
β»οΈ Sustainability & Packaging Options
We recycle or reuse shutter packaging wherever possible. Customers may also choose our DIY disposal option for a small discount.
β Why Choose The ShutterShack?
Family-run, Dorset-based company
Accredited by the BBSA (British Blind & Shutter Association)
10-Year Hardwood Guarantee + Lifetime Workmanship Guarantee
Excellent reviews on Checkatrade
Friendly, sustainable service
Full Insured
π Find out more here
π Weβre Here for You
Weβre committed to looking after our customers before, during, and long after installation.
