What to Expect on Shutter Installation Day

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Your guide to a smooth and stress-free experience with The ShutterShack

At The ShutterShack, we know that waiting for your bespoke shutters to arrive is an exciting time – and we’re just as eager as you are to see them in place, transforming your home. Here’s exactly what you can expect on your shutter installation day, plus a few simple steps you can take to ensure everything runs smoothly.

📦 When Will My Shutters Be Installed?

As soon as your shutters arrive with us (usually within 11-13 weeks from order), we’ll be in touch to arrange your installation. We aim to book this within a few days of delivery, working around our existing schedule to find a convenient slot for you.

Please note: we are unable to confirm your installation date until your shutters have arrived at our workshop. Rest assured, we’ll be in touch as soon as they do.

🛠 What Happens on the Day?

Our expert fitters will arrive during your agreed time window and carry out the installation with professionalism and care. Here’s what we do:

  • Wear indoor shoe covers or slippers

  • Work with care and respect in your home

  • Remove all packaging and rubbish

  • Clean and vacuum thoroughly when the job is complete

The only thing we leave behind? Beautifully installed shutters that elevate the style and comfort of your space.

🔑 Not Going to Be Home?

If you have other commitments or can’t be present on installation day, that’s no problem. We often work independently in customers’ homes and are happy to make alternative arrangements. You can leave a key with a trusted neighbour or in a secure location — just let us know in advance, and we’ll ensure everything is completed to our usual high standards.

🧹 How to Prepare for Installation

To help the day go as smoothly as possible, please take a moment to review these important points:

🚗 Access & Parking

Please ensure we have safe, unobstructed access to your property and a space to park nearby for unloading tools and shutters.

🪟 Clear Working Area

We’ll need direct access to each window, and enough space to build and fit your shutters. Please remove:

  • Furniture or ornaments near windows

  • Window coverings (e.g. blinds, curtains)

  • Any pets, plants, or breakables in the area

If you'd like us to remove existing window coverings, a charge of £30 per window applies, and we do not dispose of them unless agreed in advance.

🦺 Health & Safety

If our team deems the working environment unsafe (e.g. cluttered, obstructed, or hazardous), we may have to postpone the visit. A rescheduling fee may apply in this case.

🧼 Cleaning & Dust

We always tidy up after ourselves, but a little dust may still settle. If you have delicate items nearby, feel free to cover or remove them beforehand.

🧰 Other Tradespeople

If other contractors are scheduled to work in your home on the same day, please let us know in advance so we can coordinate timings appropriately.

📎 Useful Information

🧼 Aftercare & Maintenance

Once your beautiful new shutters are installed, you’ll want to keep them looking their best for years to come. We’ve put together a simple, step-by-step guide to help you clean and maintain your shutters with ease. You can read it here:
👉 How to Clean and Maintain Your Shutters – The ShutterShack Guide

💬 Questions?

If you’re unsure about anything or need advice before installation, we’re always here to help. Simply contact us on 01202 287205 or email enquiries@theshuttershack.co.uk.

We can’t wait to see your new shutters in place — thank you again for choosing The ShutterShack!